Privacy Policy

Our website respects your privacy and strives to protect your personal data.

The privacy policy explains how we collect and use your personal data (under certain circumstances). It also outlines the measures we take to ensure the privacy of your information. Finally, this policy identifies the choices available to you regarding the collection, use, and disclosure of personal data. By visiting the website directly or through another website, you agree to the practices described in this policy.

The protection of your data is very important to us. Therefore, your name and other information about you will be used as described in the privacy policy. We will collect information when necessary or if it is directly relevant to our transactions with you.

We will retain your data in accordance with the law or for the purposes for which it was collected.

You can browse the website without having to provide any personal data. Your identity remains anonymous throughout your visit to the website and is only revealed if you have a private online account on the website that you access with a username and password.

1 – The data we collect:

We may need to collect information about you if you want to place an order for goods from our website.

We collect, store, and process your data necessary to follow up on your purchase from our website to secure any potential claims that may arise later, and to provide you with our available services. We may collect personal information including, but not limited to, your name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, payment details, and payment card details.

We use the information you provide to enable us to process your orders and to provide you with the services and information offered on our website that you request. In addition, we will use the information you provide to manage your account with us, to verify your online financial transactions, to audit website downloads, to identify website visitors, and to develop and customize website page designs and/or content for users. We conduct various demographic research and send useful or requested information to users, such as information about products and services, if you do not object to being contacted about this. We will contact you by email to provide you with details about other products and services if you wish, and if you prefer not to receive any promotional and marketing communications, please opt out of this option at any time.

We may give your name and address to a third party for the purpose of delivering your order (for example, a delivery agent or supplier).

We may store details of your current order on our website, but for security reasons we cannot retrieve it directly. By logging into your account on the website, you can view the information and details of your purchases that you have ordered or will order soon. You can also manage your address details. You should also undertake to treat your personal data as confidential and not make it available to unauthorized third parties. We accept no liability for the misuse of passwords unless such misuse is due to our fault.

Other uses of your personal information

We may use your personal information in opinion polls and marketing research, based on your preference, for statistical purposes while ensuring complete confidentiality. You have the right to withdraw at any time. We do not send any responses to third parties. Your email address will not be disclosed unless you wish to participate in competitions. We keep survey responses in a location completely separate from your personal email.

We may send you information about us, our website, our other websites, our products, our sales, our offers, our newsletters, and other information related to our group companies or our partners. If you do not wish to receive this additional information (or any part of it), please click on the “unsubscribe” link in any email sent to you. and we will stop sending you this information within seven business days (every day except Saturdays, Sundays, and national and religious holidays) of receiving your notification. We will contact you to ask for clarification if the information is unclear.

We may use some data, while maintaining complete privacy and confidentiality on the website, for other purposes, including verifying the locations of users and tracking their visits to the website or links contained in the email while they are subscribed to receive it, and to provide that anonymous data, which does not allow your actual personal identity to be determined, to third parties such as publishers, for example. However, that data will not lead to the identification of your identity (because it is not identifiable).

Competitions

In relation to any competition, we use the data to notify winners and to advertise our offers. You can find more details about the terms and conditions for each individual competition.

Other parties and links to websites

We may transfer your information to other companies in our group or to our agents and contractors to assist us in transactions in accordance with the terms of our privacy policy. For example, we may use a third party to assist us in delivering products to you, receiving payments from you, and using them for statistical and marketing research purposes or to assist our customer service team. We may need to share information with third parties for fraud protection and credit risk reduction purposes. If our company or part of it is sold, we may have to transfer our databases containing your personal information. Except as provided in this Privacy Policy, we will not sell or disclose your personal data to third parties without your prior consent, unless it is necessary for the purposes set out in this Privacy Policy or if we are required to do so by law. The website may contain third-party advertisements or links to other websites or frames of other websites. Please note that we are not responsible for the privacy policies of any third parties or the content of those policies applied on other websites, nor are we responsible to any third party to whom we transfer your data in accordance with this privacy policy.

2 – Cookies

Accepting cookies is not a prerequisite for visiting the website. However, we would like to point out that you cannot use the “basket” functions on the website or order any items without activating cookies. Cookies are small text files that allow our server to identify your computer as a unique user when you visit certain pages on the website. Your browser stores these files on your computer's hard drive. Cookies can be used to detect your Internet Protocol (IP) address, which saves you time when you are on the website or want to visit it. We use cookies to ensure your convenience when browsing this website (for example, to remember your identity when you want to modify your shopping cart without having to re-enter your email address) and not to obtain or use other information about you (for example, for targeted marketing purposes). You can set your browser to not accept cookies, but this will limit your use of the site. Please be assured that our use of cookies does not contain any personal or private information and is virus-free. This website uses Google Analytics, a service provided by Google to analyze web pages. To analyze how users use the site, Google Analytics relies on cookies, which are text files placed on your computer. Google will transmit the information generated by the cookies about your use of this site (including your IP address) to servers in the United States, where it will be stored. Google will use this information to evaluate your use of the website, compile reports on website activity for website operators, and provide other services related to website activity and internet usage.

3- Security

We use appropriate security technologies and procedures to prevent unauthorized or unlawful access to, loss, or destruction of your information. When we collect data through the website, we store your personal information on a database within a secure server. We use firewall systems on our servers. When we collect payment card details electronically, we protect them using encryption, such as Secure Sockets Layer (SSL). This makes it difficult for any hacker to decrypt your information, although we cannot guarantee 100% protection. We strongly advise you not to send your full credit card or debit card details when communicating with us electronically and without encryption. We put physical, electronic, and procedural safeguards in place directly related to the collection, storage, and disclosure of your information. Our security procedures require us to occasionally ask you to prove your identity before we disclose your personal information to you. It is your responsibility to protect your password and your computer from unauthorized use.

4 – Customer Rights

If you are concerned about your data, you have the right to request access to the personal data we hold about you or that you have previously provided to us. You have the right to ask us to correct any errors in your personal data, and this will be done free of charge. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.